If you have narrowed down your choices to a few primary care providers, your next step should be to call their offices and ask questions to help you make a decision that fits your life and goals.
Questions about the provider:
- Is the provider taking new patients?
- Is the provider part of a group of providers sharing offices? Who are the other providers?
- Who will see you if your provider isn’t available?
- Which hospital does the provider use?
- If you have a medical condition, how much experience does the provider have in treating it?
Questions about the office:
- Does the provider offer evening or weekend appointments?
- What is the appointment cancellation policy?
- How long will it take to get an appointment?
- How long do appointments usually last?
- Can you get lab work and x-rays done in the office?
- Can patients communicate with the provider via email or access medical records online?
- If you are more comfortable speaking in a language besides English, is there a doctor or nurse who speaks that language?
You can also use the Community Checkup to see how primary care providers rank in patient experience, preventive care, pediatrics, and more.